Privacy
Privacy.
This notice explains how EX.FIX handles personal information collected through this website while the brand prepares for launch. EX.FIX is the controller of that information. For any privacy question or request, contact hello@exfixpro.com.
What we collect
We only collect what you choose to share with us. That may include:
- your email address when you join the waitlist;
- optional waitlist answers — whether you are a wearer, a professional or both, whether you are interested in at-home or professional treatment, and your country;
- your name and contact details when you send an enquiry through the contact form;
- any other information you voluntarily include in a message to us.
Why we use it
To manage the waitlist, respond to enquiries, send launch and product updates you have asked for, and understand the level and nature of interest ahead of launch.
Lawful bases
We rely on your consent for launch and marketing emails; on steps taken at your request and our legitimate interests in responding to enquiries and operating this website; and on our legitimate interest in understanding launch interest.
Who processes it
Information submitted through this site is stored using Supabase (database hosting) and the website and its email notifications run on Lovable-managed infrastructure and email services. These providers process data on our behalf under agreements that require them to keep it secure. We do not sell your information.
International processing
Our service providers may process data in countries outside the UK or EEA. Where that happens, appropriate safeguards are used as required by applicable data protection law.
How long we keep it
We keep information only for as long as it is needed for the purpose it was provided. Waitlist and marketing data is kept until you unsubscribe or withdraw consent, or until it is no longer needed.
Your rights
Subject to applicable law, you have the right to access, correct or delete your information, to restrict or object to certain processing, to data portability where applicable, and to withdraw consent at any time. You can also complain to your relevant data protection authority — in the UK, the Information Commissioner's Office.
To unsubscribe or ask us to delete your details, email hello@exfixpro.com.
Cookies
This website does not use advertising or tracking cookies. Only storage strictly necessary for the site to function is used.
Updates
This notice may be updated as EX.FIX launches and our services expand.